Before we left for the evening, we recorded a quick walkthrough of the Windows Phone booth and EMC (Executive Meeting Center) locations where we have touch experiences deployed to support the Windows Phone 7 Series launch event.

Members of the press and blogging community have been recording video of the experience throughout the conference. These videos have begun appearing online – here are a couple of the videos we’ve found:

• http://www.youtube.com/watch?v=M-30XRO4Wxw
• http://www.youtube.com/watch?v=HDYgMGUCvj4
• http://www.youtube.com/watch?v=lYW2hL9ZTPE
• http://www.youtube.com/watch?v=gkHmmjRhgLk
• http://www.youtube.com/watch?v=RDLG9vJohjE

After a long night of celebrating the successful launch of Windows Phone 7 Series in Barcelona, we are back at the Windows Phone booth at Mobile World Congress. The crowds are still huge and the experiences are running great. Each experience is collecting touch and interaction information in the background – we are going to begin processing this information to determine how many sessions we are seeing, average session time, the most popular areas of the experience, etc. We will use this information as a guide to optimize the experience for the next event.

The Windows Phone team is showing live projected demonstrations of the device in the theatre area – these demonstrations are attracting huge crowds.

Members of the press camped out at the Windows Phone press lounge located across the plaza from Mobile World Congress. Because of the huge turnout for the announcement, much of the press watched the launch event live from the downstairs press lounge. After the show, we launched 6 experiences at this location allowing members the press to touch and interact with Windows Mobile 7 Series for the first time.

Members of the press who weren’t able to watch the event in the theatre or the press lounge huddled around screens outside in the reception area. We went live with 2 experiences at this location.

Conference attendees watching the event live at the Windows Phone booth at Mobile World Congress. We had an additional 2 experiences running at this location.

Cameras were out as the interface was unveiled for the first time. The phone interface design was kept a secret up until launch day. Preventing pictures and other leaks of information from making it to the press turned out to be a huge undertaking. The Windows Phone team went to great lengths to prevent leaks – in fact, many of the Microsoft employees working on the team never had the opportunity to see the interface until launch day. We based our experience off of some hands-on time in Redmond and videos of the experience. Our team was able to reverse-engineer the design, animation and interaction of the user interface. Accuracy was extremely important and we had to ensure the design and motion in our experience was a perfect re-creation of the experience on the actual device. We built the experience on top of the Razorfish Touch Framework. Using the framework allowed us to rapidly develop the application from scratch in under 4 weeks.

The product launch was a huge success and the Windows Phone team has been celebrating in Barcelona. The reaction from the press and blog community has been overwhelmingly positive. The conference is far from over but so far we are off to a great start!

Greetings from Mobile World Congress in Barcelona!

We are excited to announce that we’ve been working with Microsoft on the launch of their next-generation mobile operating system, Windows Phone 7 Series. Steve Ballmer and the Windows Phone team announced Windows Phone 7 Series moments ago. As part of the launch, we’ve unveiled multi-touch experiences which emulate the user interface of the mobile devices. These experiences allow conference attendees and members of the press to experience Windows Phone 7 Series for the first time, flicking and gesturing through the 3D user interface and learning about the key features of the operating system on 40″ monitors.

Be sure to check out the Windows Phone 7 Series experience at the Microsoft booth (#1D19). Also join us at Hotel Catalonia (across the plaza from the MWC event) where the Windows Phone team is hosting members of the public and press for hands-on demonstrations of Windows Phone 7 Series.

We’ll be updating throughout the day with behind-the-scenes photos and videos from the booth and press events – stay tuned!

8:11am (+1 GMT) – Day 1, World Mobile Congress.  Steve Dawson (Technology Lead, Razorfish Emerging Experiences) and Luke Hamilton (Creative Lead, Razorfish Emerging Experiences) at the Windows Phone booth early in the morning (see below).  The Razorfish team collaborated closely with the Windows Phone 7 team.  Luke, Steve and team put in some late nights and weekends to make the touch experiences come to life. [jonathan hull]

3:59 (+1 GMT) – holy cow there are droves of people watching the press conference! (see below) [lesley young]

4:20 (+1 GMT) – the Windows Phone 7 Series touchscreen experience is live! [@stevedawson]

4:21 (+1 GMT) – as well as the online demo of the Windows Phone 7 Series, enjoy! [@lhamilton]

4:43 (+1 GMT) – having fun watching all the press interact with the giant 40″ demo of the phone (see below) [@lhamilton]

5:15 (+1 GMT) – we just posted pictures from the launch event setup to our flickr account … its been a tough, but fun 6 days [@lhamilton]

5:32 (+1 GMT) – users getting a hands on demo of the actual phone experience [@stevedawson]

5:58 (+1 GMT) – the Windows Phone team giving interactive demos on the big ass phone (see below) [jonathan hull]

Hey, we’re going offline now, thanks so much for the touchscreen and online teams in Atlanta, Austin, Portland and Seattle that made this come together in under 4 weeks.

Customers are being faced with increasingly complex buying decisions, especially when it comes to technology and services. As a result, increased pressure is being placed on store associates to provide knowledgeable service to customers. Our Emerging Experiences team used this opportunity to develop a solution to demonstrate how an immersive interactive experience can assist customers and store associates with complex buying decisions in a retail setting.

The Razorfone solution is focused around providing an experience where customers can learn about wireless products. Phone and netbook features and associated wireless plans are presented in a rich interactive environment. Accessories are presented to the customer as a cross-sell opportunity. The use of 3D allows for customers to view their device in any color and from any angle, regardless of availability of the physical device within the retail store. The customer can validate the wireless coverage where they live, work and play through the use of the interactive coverage map using simple pan and zoom gestures. Customers can personalize their device after purchase with ringtones, games and applications through the use of QR technology, increasing sales and helping to eliminate buyers remorse.

As the complexity of technology and service offerings increases, training store associates on these products and services can be expensive and ineffective. In addition, the turnover rate in retail can have a negative effect on the number of knowledgable store associates. In an assisted-sales scenario, the store associates can focus on being brand ambassadors while the experience provides the information the customer needs to make informed decisions about the wireless products.

Watch the above video as we walk you through the Razorfone experience. We’d love to hear your feedback!

Founded in 2008, Razorfish Emerging Experiences is a cross-functional team composed of strategists, artists, experience designers, and technologists. We’re part of the Razorfish Strategy & Innovation practice led by Shannon Denton.

You may have heard of some of our work such as AT&T Surface rollout, Woodgrove Financial and the Razorfashion application.

Our focus is on innovation, with an emphasis on emerging experiences and technologies. R&D is an important part of what we do. Some of these efforts are visible on this blog. As you can see, we have been doing a lot of work with touch interfaces such as Surface and other experiences like touch walls and multi-touch technologies like NextWindow and N-Trig.  Steve Dawson, Technology Lead, Razorfish Emerging Experiences, has plenty more to share in his posts on this blog. Mobile experiences are finally hot in the USA (thank you Steve Jobs) so we’ve been doing a lot of work in this area as well. We’ve also been working heavily with mapping providers like Virtual Earth, Google and ESRI. Lastly, we’ve been partnering with the Razorfish media and marketing team to deliver social capabilities as well. Think of the mash-up possibilities: touch + mobile + mapping + social media = very exciting!  One more thing before I move off of this topic; R&D it’s not just for technologists!  Our artists and experience designers are constantly pushing the limits and finding new ways to design experiences on emerging platforms as Luke Hamilton, Creative Lead, Razorfish Emerging Experiences, will tell you in his posts.

We’ve also been very busy this last year building solutions for our clients. Our digital ecosystem thought leadership is being put to good use for many of our retail – digital in-store clients. More on retail and our digital ecosystem thinking in future posts.

We’re just getting warmed up.

I hope you find this blog useful. I’m Jonathan Hull, Director, Razorfish Emerging Experiences. Feel free to drop me a note @ jonathan.hull@razorfish.com